Who we are
Celtic Expressions, LLC
What we collect and store
While you visit our site, we’ll track:
Products you have viewed. We will use this info to, for example, show you products you have recently viewed.
Location, IP address and browser type:
We will use this info for purposes like estimating taxes and shipping.
Shipping address:
This information is requested so we may estimate shipping before you place an order and then ship order.
We will also use cookies to keep track of cart contents while you are browsing the site.
When placing an order with us, we will request you to provide info including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account info i.e. your username and password. We will use this information for purposes, i.e. to:
Send you info regarding your account and order
Respond to your queries, including refunds and complaints
Process payments and prevent fraud
Set up your account for our web store
Comply with any legal obligations we have, i.e. calculating sales tax
Send you marketing messages, if you choose to receive them
If you create a members account, we will store your name, address, email and phone number, which will be save to populate the checkout for future orders.
We will also store comments or reviews, if you choose to leave them.
Wish list
Products you add to your wish list will be used to show you and other users your favorite products and will be stored in your members account.
We also use cookie to keep track of wish list contents while you are browsing our site.
Our administrators have access to the information you provide us with in order to assist you in the future.
Our administrators are able to access:
Members order information i.e. what was purchased, when it was purchased, where it is to be sent, customer information i.e. your name, email address and billing and shipping information in order to fulfill orders, refunds or support requested by you.
What we share with others:
We share information with third parties in order to process your credit cards securely on our payment gateways through Stripe and/or PayPal. The choice is yours as to which you are more comfortable using.
We also would share your email address with one of our third parties in order to send you notifications of promotions being offered by us.
If you request a password reset, your IP address will be included in the reset email.
Your personal information is never sold or used for anything that is not necessary.
Comments:
When you leave comments on our website, we collect the data shown in the comments form, and also your IP address and browse user agent string to help spam detection. Your metadata is kept indefinitely in order to recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
Cookies:
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience in order for you to not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal date and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login info and your screen display choices. Login cookies last for 2 days and screen options cookies last for 1 year. If you select “Remember Me” your login will persist for 2 weeks. If you log out of your account, the login cookies will be removed.